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How to be moderator...
Assalammualaikum & Hi
A few weeks ago, me and all my classmates got an assignment to make a forum. Each group have 4 members and we have our own topic to be dicuss. As we know forum have moderator, and a few panelist. Since I be the moderator for my group, I made some research how to be a good moderator. So, this what I found and I would like to share with all of you.
- Don't over-prepare the
panelists.
- The more panelists prepare in advance,
the more likely they will be boring. If you provide all the questions in
advance, many panelists will prepare carefully-crafted, devoid-of-content
responses--in the worst case, even tapping PR people for help. The most you
should provide is the first two or three questions to make panelists feel
comfortable and “prepared.”
- Do prepare yourself in
advance.
- Moderators need to prepare more than
panelists because they need to be able to stir up the pot with questions about
the latest industry controversies and hot issues. It's hard to do this in real
time, so prepare the questions in advance using multiple research resources. If
you don't have enough industry knowledge to stir up the pot, then decline the
invitation to moderate the panel.
- Never let panelists use
PowerPoint.
- Even if the panelists are CEOs and Nobel
Prize winners, never let them give a “brief” PowerPoint presentation. If one
panelist uses PowerPoint, everyone else will want to. Then the session will
encounter the technical difficulty of making multiple laptops work with the
projector or the challenge of integrating presentations into one. Forget it.
- Never let panelists use
anything special.
- Suppose everyone accepts the
no-PowerPoint rule, but a panelist comes up with the clever idea of showing a
“brief” corporate video. Again, the answer should be, “No can do.” Frankly, if
a panelist needs either a PowerPoint presentation or a video, he's probably not
articulate enough to be on the panel, so get rid of him if you can.
- Make them introduce
themselves in thirty seconds.
- Give
panelists thirty seconds to introduce themselves. The moderator shouldn't read
each panelist's bio because he will inevitably (a) mispronounce something (I
didn't know I was Polish until I was introduced as “Guy Kowalski”); (b) get
some fact wrong “Oh, you didn't graduate from Harvard Business School,
you just attended a one-week executive boondoggle there;” or (c) fail to
highlight some crucial part of the panelist's background.
- Break eye contact with the
panelists.
- Look at the panel, ask a question, and
then look at the audience. Do not continue eye contact with the panelists
because you want them to speak directly to the audience, not to the moderator.
Also, don't hesitate to tell panelists to speak louder or get closer to the
microphone.
- Make everyone else look
smart.
- The goal of the moderator is to make the
panelists look smart. It is not to make himself look smart--or grab the most
attention. Moderators can make panelists look smart in two ways: first, give
them a few softball questions that they can knock out of the park. For example,
“What do you view as the most pressing issues of the industry?” Second, extract
good information out of the panelists by rephrasing, summarizing, or clarifying
what they said. A good moderator accounts for only 10% of the speaking time of
a panel--she is the “invisible hand,” not the star.
- Stand up for the audience.
- Making panelists look smart does not mean letting them bull shitake the
audience. My theory is that the moderator is called the moderator is because
her role is to ensure that there is only a moderate level of bull shitake and
sales pitches. A good moderator is the audience's advocate for truth, insight,
and brevity--any two will do. When a panelist makes a sales pitch or tells
lies, you are morally obligated to smack him around in front of the audience.
- Moderators should allocate approximately 30% of the duration of the panel to
questions from the audience. Any more, and the audience will run out of
high-quality questions. Any less and the audience will feel like it did not
participate. However, don't feel obligated to accept any stupid questions from
the audience any more than you accept stupid answers from the panelists. Just
in case, always have a few good questions in your hip pocket just in case no
one in the audience has a question (thanks for the suggestion, Alek). Or, even
better, you could “seed” the audience in advance.
- In my book, a moderator would get an A+ if he can catch a panelist “in the
act.” For example, many venture capitalists cop the attitude that “We knew that
the dotcom bubble would burst, so we were very careful about what we invested
in.” The moderator should win a prize if he can come back with, “Then why did
you invest in discountdogfood.com?” I realize this conflicts with “make
everyone else look smart” but moderating is a complex activity--what can I say?
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The Queen
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Hello.
Noor Syahira binti Jalaluddin
Was born on 28 February 1996
Currently studying in IPGKPM, Melaka